Mobile App Support

Hello and thank you for visiting Aiir.

The app you've downloaded is developed and powered by us. Are you having a problem using the app? Please help us improve and resolve any issues by filling out the form below.

Do you want to get an app for your Radio Station? Visit our mobile apps page to discover more or contact us today for more information.

Sound stopping on iOS 8
If you have iOS 8.0 or 8.0.2, there is a fault which causes the sound to stop after a few minutes. Updating your device to iOS 8.1 will resolve this issue. You can do this by going to the Settings app.
No sound?
If you were able to listen, but the audio no longer works in an app, and you're outside the UK, the radio station may have recently blocked listening outside the UK. This is out of our control, and you may wish to contact the radio station directly with enquiries.
For example: iPhone 5 / iPhone 6 / iPad / Nexus 6?
For example: iOS 8.3 / Android 5.1
Please provide as much detail as possible. Ensure you have completed all sections, most importantly the device and operating system you're using.